Frequently Asked Questions (FAQ)
RESERVATIONS
How can I make a reservation?
Reservations can be made directly on our official website, via email, or by phone.
Are there benefits for booking directly on the website?
Yes, by booking directly you get the best price, more flexible cancellation policies, free parking, the Valposchiavo Plus card (from 2 nights), exclusive offers, and personalized assistance - without extra costs or commissions.
Can I modify or cancel a reservation?
Yes, modification or cancellation conditions vary depending on the room type and period. Please check the details provided at the time of booking.
CHECK-IN & CHECK-OUT
What are the check-in and check-out times?
Check-in at Historic Hotel Albrici is available from 3:00 PM to 11:00 PM. Check-out is by 11:00 AM.
Is early check-in or late check-out possible?
Early check-in and late check-out are available upon request, depending on availability, and may involve a small additional fee. If you arrive before your room is ready, we will be happy to store your luggage. You may also leave your luggage with us on the day of departure after check-out by asking at the reception.
How does check-in work?
Upon arrival, our team will welcome you at the reception and provide all necessary information for your stay.
What if I arrive after check-in hours?
We kindly ask you to inform us in advance of your expected arrival time so that we can provide you with all the necessary information.
PAYMENTS
What payment methods do you accept?
We gladly accept all major credit cards (Visa, MasterCard, American Express) and debit cards (Maestro, PostFinance Card). You can also pay with TWINT, in cash (Swiss francs), or via bank transfer in advance.
ROOMS & SERVICES
What types of rooms are available?
You can choose between double rooms and double rooms for single occupancy, offered in two categories: Historic Comfort (19 sq ft, one window) and Historic Superior (22–25 sq ft, two windows). All rooms include a private bathroom and free Wi-Fi.
Do you have rooms with a view?
Yes, some rooms overlook the picturesque Piazza Comunale of Poschiavo and the surrounding mountains.
Are rooms accessible for people with reduced mobility?
Historic Hotel Albrici is housed in a historic building, which means some architectural limitations apply. All rooms are accessible by stairs only, and there is no elevator. Please feel free to contact us so we can help find the best solution for your needs.
Are dogs allowed?
Dogs are welcome at our hotels and restaurants. A fee of CHF 20.- per dog, per night applies (food not included).
BREAKFAST & DINING
Is breakfast included in the stay?
Yes, a buffet breakfast is included with most rates and features 100% Valposchiavo products.
What time is breakfast served?
From 7:00 AM to 10:00 AM in the restaurant, or on the terrace during summer.
Does the hotel have a restaurant?
Yes, our Ristorante Pizzeria Albrici on the ground floor welcomes you with typical Valposchiavo dishes, seasonal specialties, and wood-fired pizzas.
Are vegetarian or gluten-free options available?
Yes, our team will gladly adapt the menu to your dietary needs with prior notice.
PARKING & TRANSPORTATION
Where is the hotel located?
Hotel Albrici faces the Piazza Comunale of Poschiavo, in a pedestrian area, just a few minutes on foot from the train station and public parking.
Does the hotel have private parking?
Yes, we have some free private parking spaces reserved for guests who book directly. Public parking is also available a few meters from the hotel.
Can I charge electric vehicles or e-bikes at the hotel?
Yes. An EV charging station is available about 300 meters from the hotel, and dedicated charging points are available for e-bikes, making it easy to get around in a convenient and sustainable way during your stay.
FACILITIES & AMENITIES
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property.
Are bicycles available for guests?
Yes, we provide free City-Bikes and E-Bikes for rent (half-day or full-day).
Do you offer services specifically for bikers?
Yes, we offer various services designed for mountain bike enthusiasts. Please check our dedicated section for details.
FAMILIES
Is the hotel family-friendly?
Our Historic Superior rooms are suitable for families and can be easily identified on our website by the “Family-Friendly” logo. Alternatively, we offer larger family rooms at Ca' del Borgo, located just 150 meters away.
Which activities do you recommend for families in Valposchiavo?
For suggestions on the most interesting and family-friendly activities in Valposchiavo, please consult the dedicated section.
CONTACT & SUPPORT
How can I contact the hotel?
You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call +41 81 844 01 73.